Where is Luvarè based?
Luvarè is an Australian-owned small business.

How long does shipping take?
Orders are usually processed within 2–5 business days. Delivery usually takes 4–12 business days once shipped.

Will I get tracking?
Yes, tracking details are emailed once your order has been dispatched.

Can I return my case?
Because each case is made to order, we do not accept change-of-mind returns. If your item arrives damaged, faulty or incorrect, contact us and we will help resolve it.

What if I ordered the wrong phone model?
Please contact us as soon as possible. If the order has not gone into production, we may be able to update it.